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Knowledge Audit

Know exactly what AI can take on in your most important decision.

We take one high-stakes decision and sort it by who could actually do each part. The parts AI can do, you hand to AI. The part that needs your people’s judgement stays with them, and gets the time it deserves.

A pricing exception. A credit approval. A client recommendation. The calls your business makes again and again, with real money or real risk on them.

IndependentNo delivery team, no reseller margin, no platform we’re steering you to.
One decision, sorted
illustrative
The judgement · yoursStays human
What this client is really after, and the path that gets them there.
What your company has done beforeAI, once it's written down
Draw on how you've guided clients like this before.
Your industry's rulesAI drafts, people check
Apply the sector's rules and limits.
Anything a qualified professional could doAI does it
Pull the standards, templates and precedents.

AI handles the bottom three. The top is your people’s judgement, and that’s the part to protect.

How it draws the line

We trace every part back to where it comes from.

Where a part traces to a source you can point to, AI can draft it and your people check it. Where it traces to nothing written down, you’ve found the judgement. That part is yours, and no AI can reproduce it.

The factsChecks out

The standards and your own written playbook. They trace to a source, current and checkable. AI can carry these.

The judgementYours

What this client is ready for is the part that decides the recommendation. It traces to nothing written. It lives in your people, and that’s where it stays.

See this on your own decision
Where it comes from

Activity-based costing, for your knowledge.

Most AI advice is organised the way the technology is sold: by vendor, by platform. The audit starts from the other end. One of your own decisions, and which parts of it AI can take on.

Activity-based costing took one product line and asked what each step costs. The Knowledge Audit asks the same question one level deeper: take one decision and ask what kind of knowledge each part runs on. Then you can rebalance: hand the lower parts to AI, and give your people back the work that grows the business.

Most organisations find the same thing. The work that grows the business is being crowded out by work anyone could do. It doesn’t get done badly. It just never happens.

Activity-based costing made the economics of business activity visible. A Knowledge Audit does the same for your knowledge.

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How it works

Two stages. The first stands on its own.

The audit comes first and is complete on its own. The second stage goes deeper, for the decisions worth it.

Stage 1 · The Audit

Find where your real judgement sits.

We take one decision your business makes again and again, rebuild it from three sources in turn — the public record, your own documents, then the people who make the call — and test every part against where it comes from. Then we draw the line: where the written ground runs out, your people’s judgement takes over.

You leave with a map of where your judgement is doing the work, and proof of what holds up.
Stage 2 · Codify it

Make one person’s judgement the team’s.

For the decisions worth it, the second stage takes the judgement that sits with one person and writes it down. Working with the person who makes the call, we turn it into something the whole team can use, traced to its source, and able to stand up when it’s challenged.

You leave with your people’s judgement, written down and usable across the team.
How it runs

One decision. A dry run before you build anything.

The audit is a dry run of AI on a real decision, before any plumbing or build spend. The clearest first step there is.

The shape

One decision, rebuilt from three sources and tested part by part, then the line drawn.

The time

About two weeks. No plumbing, no build spend.

You leave with

A map of where your judgement sits, and proof of what holds up.

See this on your own decision
Where the audit stops

It draws the line on one decision. It doesn’t build the tool. That’s stage two, if you want it.

It tests one decision in depth. It isn’t a whole-stack review. The Architecture Audit does that.

It reads what your people know. It doesn’t replace their call. The judgement stays theirs.

The limits are what keep it honest.

Where it fits with the other engagements
Architecture Audit

Maps the whole stack, and points to the one decision worth going deep on.

Knowledge Audit

You are here. One decision, taken all the way down.

Portfolio Review

Checks the AI spend you’ve already funded against the map.

Start a conversation.

One decision you can’t get wrong, where the expertise sits in a few people? Tell us which one, and we’ll show you what a dry run looks like. No deck, no pitch.

Start the conversation

Every engagement is led hands-on, and we take on a small number at a time.